2️⃣Data Source

This option involves uploading training material to create knowledge base for your chatbot. You have the option to upload files in various formats, utilize a Q&A sheet, or provide URLs related to your projects/products.

Please note that only paid users can access this feature.

Please make sure to adhere to the format requirements specified on the page to ensure a seamless uploading process.

Precautions for Using the Data Source:

  1. Only the pure text part will be used as the knowledge base content. Multimedia content such as files, online links, images, and audio attached to the page cannot be read at present.

  2. Import natural language text paragraphs as much as possible and avoid complex formatted content such as tables.

  3. When importing multiple knowledge bases, try to import knowledge bases with close relationships, which can achieve better results.

After completing the uploading process, click on the 'Start Training' button. The training process may take some time to finish, so kindly be patient.

The content you upload is bound by a maximum character limit, which varies depending on the payment tier you've chosen. Should you require higher capabilities and more options, you can upgrade your payment tier at any time by visiting the <Pricing> page.

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