3️⃣Chat Logs

The conversation history captured by chatbots is known as chat logs. These can be reviewed and downloaded for more in-depth analysis.

Select the "Chat Logs" tab to access and view all recorded chat logs. Review each log individually by checking the corresponding box.

The chat logs can be sorted based on different criteria; you have the option to filter them by channels or by the dates on which the conversations were recorded.

You can download chat logs in batches by selecting the desired logs all at once. Once selected, you can choose to download them either as JSON files or in PDF format.